H22Bet processes your personal data with transparency, accountability, and full compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018). Here you can understand what data we collect, why we collect it, how we use it, and what your rights are as a data subject.
Six pillars that underpin H22Bet's privacy policy for every registered player in Brazil.
H22Bet operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). All processes involving the collection, use, storage, and disposal of personal data follow the guidelines of the ANPD (Autoridade Nacional de Proteção de Dados) and international privacy best practices.
All data transmitted between your device and H22Bet's servers is protected by 256-bit SSL encryption. Passwords are stored using irreversible cryptographic hashing. Intrusion detection systems and continuous monitoring operate 24 hours a day to keep your account safe.
H22Bet does not sell, rent, or trade your personal data with third parties for advertising or commercial purposes. Technology partners and payment providers (such as Pix, boleto, and card processors) only access the data strictly necessary to perform the contracted services.
As a data subject, you have the right to access, correct, port, restrict the use of, and request the deletion of your personal data at any time. Requests are handled by our Data Protection Officer (DPO) within 15 business days, as required by the LGPD.
Data belonging to H22Bet's Brazilian users is stored in infrastructure that meets high physical and logical security standards. When international data transfers are required for service operations, they follow the safeguards mandated by the LGPD and are documented in accordance with current regulations.
In the event of a security incident that may affect your personal data, H22Bet will notify the impacted data subjects and the ANPD within the legal deadlines established by the LGPD, detailing the nature of the incident, the data involved, and the measures taken to mitigate it.
The H22Bet, operated by H22Bet Ltd. and accessible at https://h22bet.best, is the controller of the personal data collected from users registered on the Sports Betting and online casino platform. For the purposes of this Privacy Policy, "personal data" means any information that identifies or may identify a natural person, as defined under the LGPD.
The Data Protection Officer (DPO) of H22Bet can be reached by email suporte@h22bet.best for any questions related to the processing of personal data, exercise of data subject rights, or clarifications about this policy.
This Privacy Policy applies to all H22Bet users, regardless of access method (mobile, tablet, or desktop) or the service used (Sports Betting, casino, crash games, or jackpots).
The H22Bet collects personal data both directly (provided by the user) and indirectly (collected automatically during platform use). Below is a detailed description of each category:
Data provided by the user at registration:
Data collected for identity verification (KYC):
Financial and transaction data:
Automatically collected data:
H22Bet does not collect data from sensitive categories such as racial origin, religious belief, health data, or sexual orientation. Financial data is handled with additional security layers and restricted access.
The personal data collected by H22Bet are used exclusively for the following purposes, each tied to an appropriate legal basis under the LGPD:
The H22Bet grounds each processing of personal data in one of the legal bases set out in Article 7 of the LGPD. The main bases applied are:
H22Bet maintains an up-to-date record of data processing operations (ROPA), as recommended by the ANPD, available upon request to the DPO.
The H22Bet does not sell, transfer or commercially exploit users' personal data. Data sharing occurs only in the following situations, always with a specific purpose and appropriate safeguards:
All third parties that process personal data on behalf of H22Bet are bound by contracts that include data protection clauses and confidentiality obligations fully aligned with the LGPD.
The H22Bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and carry out performance analytics. When you visit the site for the first time, you are informed about the use of cookies and can manage your preferences through the settings panel.
Types of cookies used:
You can manage or disable non-essential cookies through your browser settings or via H22Bet's cookie preference panel. Disabling essential cookies may impair critical features, such as account login.
The H22Bet retains personal data for only as long as strictly necessary to fulfill the purposes for which it was collected, in compliance with the applicable legal and regulatory timeframes in Brazil:
Once retention periods have been met, data is securely and irreversibly deleted or anonymized so that it can no longer be used to identify the data subject.
The LGPD guarantees data subjects a set of rights that the H22Bet is committed to honoring. To exercise any of these rights, contact the DPO at suporte@h22bet.best. Requests will be responded to within up to 15 business days from the date of the formal submission.
All requests will be verified for the requester's identity before being fulfilled, to ensure that only the data subject themselves may exercise their rights over their data.
The H22Bet adopts appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or accidental or unlawful destruction, including:
No security system is completely infallible. In the event of a security incident that may affect your data, H22Bet will notify the affected data subjects and the ANPD within the timeframes required by the LGPD.
The platform H22Bet is intended exclusively for users aged 18 and over. H22Bet does not intentionally collect personal data from minors. Registration requires date of birth confirmation and identity verification proving legal age.
If H22Bet becomes aware that it has collected data from a user under 18, the information will be deleted immediately and the account will be closed. Parents or legal guardians who suspect a minor has created an account on the platform should contact support immediately for the necessary steps to be taken.
With the user's explicit consent given at registration or later through the settings panel, the H22Bet may send communications about promotions, bonuses, new games, special odds for Brazilian football (Brasileirão, Copa do Brasil, Libertadores), UFC, NBB basketball, e-sports, and other sporting events.
You can opt out of marketing communications at any time through:
Opting out of marketing communications does not affect the receipt of essential transactional messages, such as deposit confirmations, withdrawal notifications, and account security alerts.
The operation of H22Bet may involve the international transfer of personal data to countries where technology providers' servers, international payment processors, or partner game developers are located.
In such cases, H22Bet ensures that transfers take place with the appropriate safeguards required by Article 33 of the LGPD, including: standard data protection contractual clauses, destinations offering a level of protection equivalent to Brazil's, or the adoption of technical measures that minimize risks to the data subject.
Sensitive financial data, such as full payment card details, is never stored on H22Bet's servers — processing is handled directly by certified payment providers (PCI-DSS), who are responsible for the security of that information within their own infrastructure.
The H22Bet may update this Privacy Policy periodically to reflect changes in data processing practices, new legal obligations, or improvements to the clarity and transparency of the document.
Material changes will be communicated at least 7 days in advance via the registered email address or an in-account notification. Minor changes — such as editorial corrections or updated contact information — may be made without prior notice. The last updated date is always displayed at the top of this page.
Continued use of the platform after any changes take effect constitutes acceptance of the updated policy. We recommend revisiting this document periodically to stay informed about how your data is handled.
To exercise your rights as a data subject, clarify questions about this Privacy Policy, report suspected misuse of your data, or request additional information about the data protection practices of H22Bet, please contact the DPO:
If you are not satisfied with the response you receive, you have the right to submit your complaint to the ANPD (National Data Protection Authority), the federal authority responsible for overseeing LGPD compliance in Brazil.
By creating an account or continuing to use the H22Bet platform, you confirm that you have read and understood this Privacy Policy. Have questions? Reach our 24/7 support team in Portuguese via live chat.
The LGPD guarantees these rights to every personal data subject. At H22Bet, you may exercise them at any time.
Request a copy of all personal data H22Bet holds about you. Receive a full report within 15 business days.
Found incorrect information in your profile? Request an update for incomplete or outdated details directly through your dashboard or by contacting support.
Request the deletion of your data when it is no longer needed for the purposes it was collected, subject to mandatory legal retention periods.
Request the transfer of your personal data to another service provider in a structured, machine-readable format.
Withdraw your consent for marketing and personalization at any time. Opting out does not affect your account's essential services.
Find out which entities H22Bet shares your data with and for what purposes. Full transparency is a commitment of our policy.
H22Bet uses behavioral data to identify and support players who may need help — always with transparency and respect for privacy.
H22Bet analyzes betting patterns — frequency, amounts, and timing — to identify behaviors that may indicate problem gambling. This analysis is conducted internally and privately and is never shared with third parties.
Deposit limits, voluntary breaks, and self-exclusion are available directly from the account panel. Use of these tools is securely recorded and cannot be reversed before the set time period expires.
When you request self-exclusion, the exclusion record is kept permanently to prevent account reactivation — even if you later request it. Your personal data remains protected in accordance with this policy.
If gambling is becoming a concern, call 188 (CVV) at any time. Our Responsible Gambling offers additional resources.
H22Bet processes your personal data in accordance with the General Data Protection Law (LGPD – Law No. 13,709/2018). For questions or to exercise your rights, please contact our DPO at suporte@h22bet.best. You can also review the Terms and Conditions and the Responsible Gambling.